Adventure Walkies Bolton Customer Privacy Notice
This privacy notice explains how we collect, use, and protect your personal information.
Contact Details
Telephone: 07706008678
Email: [email protected]
What Information We Collect and Why
We collect and use the following personal information to provide our services:
We collect or use the following information for service updates:
We collect or use the following personal information for dealing with queries, complaints, or claims:
Lawful Bases and Your Data Protection Rights
Under UK data protection law, we must have a lawful basis for collecting and using your personal information. More information on these lawful bases is available on the ICO website.
Our lawful bases for collecting or using personal information to provide services are:
If you wish to make a data protection request, please contact us using the details at the top of this notice. We will respond to your request within one month.
Where We Get Your Personal Information From
How Long We Keep Your Information
Marketing Communications
Sharing Your Personal Data
Security of Your Information
How to Complain
If you have any concerns about our use of your personal data, please contact us using the details at the top of this notice.
If you are not satisfied with how we handle your complaint, you can also contact the Information Commissioner's Office (ICO):
ICO Contact Details:
Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
Helpline number: 0303 123 1113
Website: ICO Complaints
This privacy notice explains how we collect, use, and protect your personal information.
Contact Details
Telephone: 07706008678
Email: [email protected]
What Information We Collect and Why
We collect and use the following personal information to provide our services:
- Names and contact details
- Addresses
- Photographs or video recordings of your dog(s)
- Information related to compliments or complaints
We collect or use the following information for service updates:
- Names and contact details
We collect or use the following personal information for dealing with queries, complaints, or claims:
- Names and contact details
- Addresses
Lawful Bases and Your Data Protection Rights
Under UK data protection law, we must have a lawful basis for collecting and using your personal information. More information on these lawful bases is available on the ICO website.
Our lawful bases for collecting or using personal information to provide services are:
- Consent: We will request your permission before collecting your data. You have the right to withdraw your consent at any time.
If you wish to make a data protection request, please contact us using the details at the top of this notice. We will respond to your request within one month.
Where We Get Your Personal Information From
- Directly from you.
How Long We Keep Your Information
- We will retain your information for the duration of the service contract, plus an additional six months for potential follow ups or queries. We may retain some information longer where required by law.
Marketing Communications
- We will only use your personal data for marketing purposes if you have explicitly opted in to receive marketing communications. You may opt out of these communications at any time by contacting us.
Sharing Your Personal Data
- We do not share your personal data with third parties unless it is necessary for providing our services (e.g., cloud storage providers) or we are required to do so by law. We do not transfer your personal data outside the UK without your explicit consent.
Security of Your Information
- We take the security of your personal data seriously and implement various security measures to protect it. This includes password protection, encrypted data storage, and limiting access to personal data to authorised individuals only.
How to Complain
If you have any concerns about our use of your personal data, please contact us using the details at the top of this notice.
If you are not satisfied with how we handle your complaint, you can also contact the Information Commissioner's Office (ICO):
ICO Contact Details:
Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
Helpline number: 0303 123 1113
Website: ICO Complaints
